Patient Rights

Dental care, each patient has the right to:

·Be treated respectfully and courteously by students, faculty and staff.

·Receive dental care in a safe and secure environment, free from abuse or harassment.

·Receive dental treatment that meets the standard of care in the profession.

·Receive the information necessary to give informed consent prior to the start of any procedure and/or treatment so you understand the purpose, probable results, alternatives, and risks involved.

·Receive reasonable continuity of care -- keeping in mind:

·constraints of the academic schedule

·that care will follow a comprehensive and appropriately sequenced treatment plan

·that goals of treatment vary according to individual needs.

·Discontinue treatment at any time and be informed of the medical and dental consequences of your actions.

·Expect emergency treatment to be available during clinic hours, with priority given to providing relief of pain and swelling. Afterhours emergency care is available through at our satellite clinics till 4.

Concerns and Complaints

It is the responsibility Of Royal College of Dental science  faculty, students, and staff to listen to patient concerns as well as those raised by family members or visitors. To share a complaint you may contact our Clinic Administrator immediately or during college working hours .The issue will be thoroughly investigated, and the outcome will be communicated to you.

All complaints and concerns are treated confidentially. Patients who express a concern or complaint will not have their future treatment compromised in any way.


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